May 07, 2020
A bug ticket is pretty useless without a good instructions on how to reproduce the bug a QA employee found. Bad steps to reproduce can be as vague as “Add a product to the cart and checkout”.
A better and more specific steps to reproduce could be “Add product XYZ to the cart, with quantity 5, checkout and enter FirstName, LastName, 123-123-1234” etc and so on. I think you get the point here.
To put it bluntly, just write down every step you took to reproduce the issue, however mundane it might sound. This is essentially the nature of all QA work and is a skill that should not be overlooked.
This website talks about sensical approaches to QA testing and how to really know that your application does what it needs to do day in and day out.